Symantec, a global leader in cybersecurity, needed a faster, more agile approach to software development to protect its customers from fast-moving cyber threats. We provided the tools to help further their success.
Challenge
Cyber threats are an unrelenting, ongoing challenge for every business. To maintain their customers’ trust, Symantec needed tools to automate the delivery workflow of increasingly frequent security updates so their product teams could keep customer systems secure.
Solution
Precision tools and analytics from our delivery network helped Symantec transform its software development process, resulting in significant operational advantages in the following areas:
Global reach and performance
Geotargeting
Encryption
Download analytics
Cloud-based storage
Responsive support system
Outcome
Our high-performance global delivery network architecture stood up to millions of simultaneous download requests from nearly everywhere in the world. Leveraging a number of our capabilities, including new geo-aware edge rules, analytics, and cloud-based infrastructure, helped Symantec:
Reduce operational costs from the system
Improve the ability to centrally manage the download process across many different product teams and customer endpoints
Gain direct access to highly-skilled engineers on the front line so that they can keep their downloads moving
Avoid spending cycles wading through bureaucracy and red tape
